International Team of Affiliated Consultants
Paul Nygren
Principal paul@businessbuilders365.com M: +507 6199-3407 (whatsapp)
Business Builders 365 www.businessbuilders365.com
Panama City, Panama
With 21 years of experience in luxury hotels and resorts, Paul is a top-level problem solver in sales and operations. With his international experience in operations and consulting, Paul brings an international perspective to identifying obstacles that are hindering the growth of the business. His understanding of the industry enables him to identify issues that frequently stay hidden and cause the major problems. The importance that Paul places on both the staff and the guests helps to ensure that the culture and the revenue growth are sustainable. By helping everyone in the organization take ownership of the guest, the result is improved cash flow and bottom-line revenue. That’s the goal.
Notable Accomplishments include:
-Led the turn-around of an $80 million resort opening in Colorado USA as interim General Manager hired by the lender.
-Positioned a 5-star hotel in Southeast Asia to attract and retain high-caliber staff for its opening in a competitive market.
-Improved top-line and bottom-line revenue among his group of 9 resorts as Regional Director.
-Solved difficult cultural issues for Hyatt Regency, Singapore leading to service standards and practices that were more suitable for their high-caliber international guests.
-Grew an award-winning start-up healthcare agency from zero to $4 million in a short time as Operations Manager and Director of Sales.
Paul has worked with leading hotel brands, both in operations and as a consultant, including Marriott, Hyatt, Pan Pacific, Mandarin, Trusthouse Forte, Best Western, Vacation Resorts International, and others.
Business Builders 365 builds sustainable growth, systems, and services that result in improved revenue, employees being more engaged in the business building process, and 5-star reviews.
Paul’s business-building approach is to build in sustainability and unblock obstacles, create problem-specific solutions and open rewarding new opportunities for the growth of the business.
Leslie Chacon de Castro
Public Relations & Marketing Professional
BOGOTA, COLOMBIA / PANAMA CITY, PANAMA
Bilingual Marketing & Communications professional with extensive experience in the International Tourism industry, holding an MBA as well as post-graduate studies in Digital Marketing, PR, and Community Management. Experience includes managing and coaching teams, organizing events, marketing strategy, positioning, brand campaigns, PR/press, loyalty programs, digital and print materials, social media content management, website launches/relaunches, email campaigns, and social responsibility.
PUBLIC RELATIONS
-Internal & External Communications - National & International Press
-Establishing relationships with external allies to promote the hotel and its brands
-Planning & Coordination of all Bern Hotels events, including 5 Grand Openings and 3 Re-Launches - Production of visual materials
-Coordination of Photo & Video sessions and Documentaries to promote the destination
-Social Responsibility program coordination
-Management of Crisis Situations
PUBLICITY
-Supervised the Design, Marketing, & Web departments
-Positioning for hotels and properties - Advertising & Marketing planning & strategy, market studies
-Editing, coordination, and execution of media for the press, magazines, newsletters, and communications with customers
-Established and maintained brand standards for 9 different hotel brands - Branding for 1 school, 1 foundation, 1 loyalty program, and 1 chain of spas.
Luis Carlos Cho Bulgaris
CHIEF ENGINEER & EXECUTIVE OFFICER lc.cho@t360.ca +507-6678-4005
PCS PILECO CONSULTING SERVICES Team 1 — Arthur Warren Consultants
PANAMA CITY, PANAMA / MIAMI, U.S.A
PCS is a professional engineering firm with over 50 years of experience in developing projects and providing construction systems, project management, marine and special services in the region. With projects that span from the private to the public sector in Central, South America and Florida. Our experience and expertise has allowed us to participate in several projects both alone and as part of international groups. Integrity, responsibility and high values are part of our lineage since the beginning of our operation. Family owned and operated since our beginnings, we have always been pioneers in new technologies and construction methods to keep up to date with international standards and expectations. Luis Carlos Cho Bulgaris keeps the family tradition going and has been in front of the firm for the last 25 years.The firm has participated in several government committees related to construction of infrastructure and problem solving emergencies in the region. PCS has a vast experience having worked on a varied array of projects from airports, to marinas as well as development of commercial and residential buildings and infrastructure totalling over 400 projects
Jose Goldner
CHIEF EXECUTIVE OFFICER josegoldner@usa.net
GOLDNER & ASSOCIATES https://www.briggscapital.com/affiliate/panama/
PANAMA CITY, PANAMA / BOSTON, MASS, U.S.A
Goldner and Associates specialize in political communication and strategy with an emphasis on digital and social media strategy. With 20 years of experience in the digital space, Goldner and Associates are able to leverage the full power of the internet to deliver campaign messages online, respond quickly to news events, meet fundraising goals, provide voter information and organize volunteer groups. Through research and message development, our online presence results in converting website visitors into loyal voters. With state-of-the-art database management systems, and our media integration strategies, our message is able to help continually reach more voters to make informed decisions on critical issues. By understanding how editorial and creative content can drive a candidate’s message, Goldner and Associates are able to deliver a clear and well articulated message with a specific and appropriate call to action. Over the last decade, we have consistently mobilized masses of people to different events all over the country of Panama promoting different government initiatives for different interests. We have been instrumental in lobbying for major land reforms, forestry amendment acts, nationwide recycling programs, and major educational issues in the country of Panama. At G & A, we offer a comprehensive approach to political consulting, including campaign and communication strategy, issue research and message development, political media and candidate development.
Goldner Associates has an array of strategic partnerships with US-based companies.
BRIGGS CAPITAL (https://www.briggscapital.com/ ) is a US Boston and New York based investment bank where Jose Goldner is a serving Managing Director specializing in Latin affairs. Briggs Capital brings a wide array of services to Goldner Associates ranging from corporate market research, to investment banking activity in the US, and Mergers and Acquisitions experience throughout the Latin American world
SERVICES •Locating, acquiring, and permitting land for commercial and residential development. •Planning and Execution of complete online presence (from infrastructure to content). •Designing the complete online and mobile advertising campaign. •Manage outreach of national and local blogs that delivers candidate message. •Coordinate all HD video content and attract traffic to the YouTube candidate channel. •Coordinate editorial and creative content for web properties. •Facebook and Twitter campaigns. •Management of news events, fundraising goals, volunteer groups, mass email campaigns, and media strategies with non-profit organizations and corporations. •Creation of advocacy programs and promotional projects. •Get out-and-vote online and mobile strategies. •Manage volunteer recruitment goals. •Design site content and backend scripting with a focus on privacy, data security, and usability. •Analysis of website traffic. •Database system design for voters and voting pool. •Research to develop contrasts between candidates. •Allocation of organizational and financial resources for maximum efficiency
Carolina Keimig Ferrari
OWNER | CEO
BA-HAUS KNF INTERIOR DESIGN & PROCUREMENT
MIAMI, U.S.A
Arthur Warren Consultants is proud to work with Carolina Keimig Ferrari and BHKNF on a number of International projects.
With over 28 years of experience, Carolina Keimig has been well known for her professional practice as an Interior Designer and Branding Creator for the finest Hotel brands and independent properties in North, Central, South America and The Caribbean.
She graduated from New York School of interior Design with a Master’s in Fine Arts. In 1992 Carolina Keimig opened her studio in the amidst of South Beach’s new development era, quickly coming to worldwide attention for her iconic glamorous work & urban design.
The bilingual capabilities of her team allows the developer’s a better understanding of plans and documents causing contractual documents to be a much easier task.
Carolina Keimig’s work is included in major Hotel Brands such as; Hilton; Waldorf Astoria; Hard Rock; Sonesta Resorts; Grace; Riande Continental; Trump International Resorts; independent owned properties as: The Palms Hotel Miami Beach FL, Intercontinental Hotel Suites Miami FL, The Registry Resort Naples FL, and many boutique hotels in South Beach such as South Beach Hotel, Bentley Hotel, Hotel Ocean.
Her expertise brings an extensive capacity to bring together the different elements required to make a project successful in time, budget, and expectations.
At Your Service
Our team includes experienced drafters proficient in all aspects of Space Planning, Furniture and Millwork detailing. Additionally, our graphic designers compliment and truly bring to life our client’s vision. Throughout the past 25 years we have built an expert procurement team that exceeds client’s expectations on time and on budget.
Gert Noordzy
Northside Consulting - EXCELLENCE IN NEW HOTEL OPENINGS (northside-consulting.com)
Managing Director gert.noordzy@northside-consulting.com
Northside Consulting Company Limited
Macau S.A.R.
Gert Noordzy is an international hotelier, acknowledged hotel opening process maven and Organizational Project Management expert for the hospitality industry. He graduated from Hanze College Hotel Management School in Zwolle, the Netherlands, and holds an MBA from the University of Saint Joseph in Macau, China, with majors in strategic management and marketing, as well as financial and business analysis.
He has over 25 years of professional experience in Greater China and South East Asia and has been involved in opening over 30 new hotels and 3 integrated resorts. For 15 years, he worked for 3 of the 10 largest global hotel companies and has held corporate roles specializing in hotel openings and project management since 2006.
Gert first started researching hotel opening processes in 2008 and is the author of Project Management of Hotel Opening Processes, which has been translated into 11 languages. He has been working on his follow-up book as part of his studies for a doctorate in business administration.
His personal objective is to help the hotel industry transform itself and embrace project management as a strategic competence. He is a lecturer and an avid blogger on the subject for HOTELSMag.com. Gert is Managing Director of Northside Consulting, a boutique firm specializing in the tactical and strategic aspects of hotel opening processes.
Northside Consulting Company Limited is a boutique firm specializing in the tactical and strategic aspects of new hotel opening processes. Scope of services includes New Hotel Project Life Cycle Management, Pre-opening Assistance, Tactical Project Recovery, New Hotel Opening Project Performance improvement, and Program & Project Management and Leadership Training.
Pierre Berthier
CEO / MANAGING DIRECTOR info@pbhotelconsulting.com
PB HOTEL CONSULTANTS
LIMA, PERU / PARIS, FRANCE
PB Hotel Consultants is an international Hotel Management-Consulting firm, led by Pierre Berthier, who graduated from the worldwide recognized Lausanne Hotel School. Mr. Berthier has over 35 years experience as General Manager in 4 & 5 stars hotels with experience in managing multi-unit properties having worked in the Middle East, Africa, Western Europe, South America & Central American expert PB Hotel Consultants are nationally and internationally recognized as one of the foremost specialists in the hospitality and tourism industries. We provide a comprehensive range of advisory services to assist in the process of planning tourism, cultural and recreational development initiatives and in developing strategic plans at regional and international levels. At PB Hotel Consultants, our goal is to provide our clients with the best possible Hotel Management solutions.
Specialties: Branding, Pre Opening, Reducing operating costs without lowering the service, Sales, F&B, Social Networks
A pacesetter in the field, we are in business to elevate the standard of the hospitality and leisure industry. PB Hotels Consultants has vast experience managing international hotels. We are able to provide top-class, flexible, and creative solutions to each client's needs in three different languages: English, Spanish and French.
Customers are our main concern. Their requirements guide our work, and our efforts are focused on adding value to their businesses.
PB hotel Consultants also offer PB Hotel Management, an integral service that, for a reasonable fee, will put your property working at its best. To proceed with a management Contract we will first make a "Hotel Operation Evaluation" in order to establish the Hotels current status and opportunities.
We will manage your property with the same care and attention as if we were the owners. We will maximize your ROI and EBITDA. Our management expertise spans the full spectrum of the services required to develop and operate a successful hotel.
George Moreno
Architect & Urbanist
PANAMA CITY, PANAMA
George Moreno and Partners architecture is focussed on a design that has individual, sophisticated and high-end finish that gives all our projects our own touch and identity.
Our goal is to provide society an architecture and urbanism based on a good design, making every project last long through years and to become an emblematic structure for the country and society. Nevertheless, we embrace environmental performance that will offer an excellent and cultural context.
George Moreno & Partners seeks to create a Tropical Paradigm for the development in the cultural and natural environment of a new Latitude architecture and Landscape architecture resort design. We desire to provide design development practices that can respond to historical, cultural, and natural sensitivities, as well as an evaluation process by which a preliminary site investigation can be used to determine the suitability of a resort design.
Uwe (F.J) Wagner
Cross Geographic & Cultural Senior Business Consultant & Coach
FRANKFURT, GERMANY
Experienced Senior Business Leader and Senior Management Educator, Senior Faculty Instructor at the Cornell University & Kellogg School of Management Executive Education Alumni, with proven track records establishing cross-functional partnerships to deliver stellar results. A strategic leader who is driving operations with S&M analytics and Business Development App. in the International Business World.
Accountable for multi-million dollar budgets and allocation resources to exceed profits and sales growth. Extensive expertise in Leadership, Repositioning and Brand Management, including excellent skills and abilities in strategic turnaround, rescue and crisis management.
Senior Consultant with extensive Broad experience, supporting to build profitable start-up and turn-around business units, growing business lines in an international environment, streamlining operations, creating crisis management profiles during a number of crisis during the last financial downturn to specifically securing excellent performance and continual profitability.
Multi-lingual and multi-cultural inter- and interpersonal skills strategist, with more than 25 years of experience at combined mentoring and coaching Senior Business Leaders. Mobilize top-tier talents to create high performance cultures that consistently deliver exceptional results.
James P. Rice
Task Force Consultant for the Hospitality Industry & Special Events Services
www.newinputsolutions.com jrice@hey.com
PALM SPRINGS, CALIFORNIA / PANAMA CITY, PANAMA
New Input Solutions offers comprehensive consulting services throughout the United States and Overseas, for all related Food & Beverage, Convention Services & Sales, including Recruiting. Training of Leadership for Independent, Luxury & Boutique, Full-Service & Select Service Hotels, Restaurants, Convention Centers and Event Venues.
Over Thirty years of results-oriented experience in Hospitality, Food & Beverage, Sales and Marketing, Meetings and Events Including:
* New Business Initiatives
* Financial Management
* Strategic Planning - Events
* Training & Team Building
* Marketing
* Food & Beverage Operations
* Operations / Administration
* Special Events & Catering Services
Emily Wang 王 东 然
Professional Mandarin Language Instructor & Translator
专业汉语培训师及翻译
BEIJING, CHINA 中 国 北 京
www.wiselanguages.com www.wisemandarin.com
Rich experience in all type of Mandarin language training, such as in business Mandarin training, international school programs, HSK exam, general Mandarin training etc.
拥有各种汉语语言培训的丰富经验，例如：商务汉语培训，国际学校课程，HSK国际汉语水平考试，通用汉语培训等。
Excellent in translation and interpreter in between Mandarin and English.
卓越的汉英，英汉翻译和口译能力。
Strong management skills, communication skills and team player, well understand the different culture backgrounds to handle all circumstances. Worked with many word top 500 enterprises.
超强的管理技能，沟通技能并具有团队合作精神，对不同的文化背景有着很好的了解和认识，可以从容掌控各种情况，曾为多家世界500强企业工作。
Very passionate about developing any new projects related to language field, looking forward to work with more future partners.
对发展关于语言类的新项目有着强烈的热情，非常期待与更多的有志之士共同合作！
Robert St. John
Senior Management Professional - Hotels, Airlines, Tourism
PANAMA CITY, PANAMA
Professional with extensive knowledge in luxury hotel accomodations, sales management within diverse markets in Central and South America in “Hotel management and operational procedures, Airline and Travel Agency, Luxury and Corporate Sales” providing methodology for improved processing and economic value for travel. Excellent communication skills and the ability to work under pressure to meet goals and obtain desired results, customer service levels as well as providing strategic directions for new growth opportunities.
Brand experience with Marriott, Sheraton, Le Meridien, United Airlines, Continental Airlines, Eastern Airways & Braniff Airlines
Specialties: Luxury Hotel Management, Airline Sales and Marketing; Advertising; Public Relations
Steven ¨Shai¨ Gold
Strategy, Planning & Management Consulting for domestic & international healthcare services . Private, Government & NGO sectors.
MIAMI, FLORIDA, U.S.A
Effective health space executive, bold business strategist and seasoned business consultant. Some 30 years of domestic and international healthcare strategic planning, healthcare delivery, turnaround, revenue cycle management, health and travel medical insurance, risk management, global medical assistance and air-ambulance services.
Services:
Corporate strategy, business development & MARCOM, truble-shooting, turnaround, M&A analysis and business plans. Interim and long term. Domestic & worldwide assignments.
Geographic Expertise:
Americas, Caribbean, Middle East
Recent & Current Portfolio Clients:
Jet Rescue Air-Ambulance. MediTouch Rehabilitation Technologies.
MDabroad Assist. US/UK Medical Networks. MDcapital, ASUIA Re., PassportCard Travel Insurance.
FAI Air-Ambulance. EquipX Medical. International-Triage de Panama'. MedEscort, Int.
William R. Peguero, Sr.
Senior Business Development & Government Relations
Georgetown, Cayman Islands
Seasoned multinational Senior Business Development and Government Relations consultant with expertise in Healthcare & Business Development in the Caribbean and LATAM; demonstrated accomplishments in generating significant patient revenue by shifting referral payer and provider patterns; A successful track record with government relations and business interests throughout the Caribbean Region; Exceptionally well-travelled and well versed in multicultural costumes and negotiations. Relevant Experience: 2004-Present: Principal and lead consultant, Eagle-Mount, Limited, Georgetown, Cayman Islands. EagleMount Ltd. is a boutique consulting firm for government relations, business development and project management in the Caribbean and LATAM. Expertise include international healthcare (payers and providers), as well as hospitality sector clients.
Cindy Matlow
Senior Sales & Marketing Leader
Toronto, Canada
A highly successful and experienced Hospitality Sales Leader with a focus in the luxury upscale and corporate market. Renowned for building international strategic relationships quickly to achieve aggressive goals with key clientele and hotel partners at the owned, managed and franchised level. A proactive problem solver adept at assessing the needs of both clients and global hotel partners and implementing an effective, innovative style to optimize bottom line results.
Areas of expertise include:
Revenue Generation / Sales Leadership /Business Development Written & Verbal Communication / Marketing Strategies /Strategic Sales Relationships/Lucrative Contract Negotiation/Key Account Management Practices /Revenue Analysis & Forecasting
Global Strategy & Execution /Sales Management